Shipping Policy

All orders received by 1:00PM EST will ship same day (Monday - Friday), provided the product ordered is in stock. If the product is not in stock you will be notified accordingly of the shipping date.

Orders are shipped Monday through Friday, excluding national holidays.

Standard Ground Shipping in Continental US via FedEx or UPS normally takes 2 to 5 business days. No matter what, we'll email you shipping and tracking information after your order has shipped. If you need your product faster, expedited 2nd day air shipping is usually available as an option at checkout.

Please consider any shipping or transit time offered to you by us or other parties only as an estimate. It is recommended to avoid scheduling installation personnel until the product arrives.

Do you ship internationally?

Yes. If you are located outside of the United States, not a problem. All of the freight charges will be located at the checkout cart for your quick and easy ordering. International orders can take up to 1 extra day for shipping based on extra shipping documentation that might be required. If you have any questions about this, please just email us at hello@thepoolfolks.com